A knowledgeable seller a. tells stories about personal ...

[panfilo]

A knowledgeable seller
 a. tells stories about personal experiences with the product b. demonstrates the product
  c. makes comparisons with a similar product d. all of the above

Question 2

_____ is the process of collecting historical data by commodity, relative to demand from the lines of business, with the exception of personnel expenses, occupancy, and corporate spend.
 a. Demand management
  b. Supply analysis
 c. Category management
  d. Contract management
  e. Spend analysis

[shaikhs]

Answer to Question 1

d

Answer to Question 2

e