Analysis of success for employees in the Phillips Rubber Band Company has shown that the successful employees always arrive at work on time, volunteer to help other employees, and always attend the company picnic. The form of job analysis used to arrive at this conclusion was most likely
a. checklists.
b. attribution theory.
c. the critical incident technique.
d. the template-matching technique.
Question 2
A problem with obtaining information about employment settings from questionnaires is that
a. returned questionnaires may not be a representative sample of the employees.
b. employees tend not to report critical incidents.
c. questionnaire studies are too expensive.
d. questionnaires cannot be structured to allow employees to express their opinions.
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