Author Question: Non-verbal communication: a. is instinctual. b. is basically the same in every culture. c. ... (Read 48 times)

Chloeellawright

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Non-verbal communication:
 
  a. is instinctual.
  b. is basically the same in every culture.
  c. varies from culture to culture.
  d. is used only when words may be misunderstood.
  e. cannot be understood without special training.

Question 2

Mohammed works in a fast food restaurant. When he fills drink orders, the dispenser automatically fills the cup with ice and soft drinks and shuts itself off. This is an example of what McDonaldization principle?
 
  a. efficiency
  b. quantification and calculation
  c. predictability
  d. control



momo1250

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Answer to Question 1

C

Answer to Question 2

d



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