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Author Question: The emergency room clerk who keeps a bleeding patient waiting while filling out lots of paperwork is ... (Read 51 times)

michelleunicorn

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The emergency room clerk who keeps a bleeding patient waiting while filling out lots of paperwork is a classic example of bureaucratic ________
 
  a. ritualism.
  b. alienation.
  c. innovation.
  d. inertia.

Question 2

Which concept refers to all factors outside an organization that affect the organization's operation?
 
  a. Oligarchy
  b. Organizational environment
  c. Secondary environment
  d. Competition



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emsimon14

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Answer to Question 1

Answer: a

Answer to Question 2

Answer: b





 

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