Author Question: You have just asked an 89-year-old man what happened that caused his wife to call 911. He does not ... (Read 38 times)

abern · **on:** Jul 2, 2018

You have just asked an 89-year-old man what happened that caused his wife to call 911. He does not answer immediately. The first thing you should do is:

A) raise your voice and repeat your question.
B) ask his wife what happened.
C) give him a little longer to answer.
D) ask him if he has a hearing aid.

Question 2

The goal of _______ is to bring an organized approach to dealing with incidents in a fast and efficient manner.

Fill in the blank(s) with the appropriate word(s).