To reduce the loss of productivity associated with coaching, some organizations such as Pitney-Bowes have ______.
a. decided not to use coaching
b. adopted pass-through programs
c. adopted total quality management
d. adopted mentoring as a training method
Question 2
Though coaching has many strong points as a training method, it is not without its problems. Which of the following is a problem associated with using coaching as a training method?
a. Coaching reduces the expert's productivity
b. Good workers are not always good trainers
c. Neither of the two are problems
d. Both are problems
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