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Author Question: When staff members focus primarily on compliance with an organization's policy manual and fail to ... (Read 145 times)

BRWH

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on: Jul 6, 2018
When staff members focus primarily on compliance with an organization's policy manual and fail to retain a focus on the goal of effective client services, this is an example of:
 
  A. Goal disorientation.
   B. Goal rejection.
   C. Means-end displacement.
   D. Goal achievement.

Question 2

Why do many social agencies (particularly public ones) tend to use bureaucratic approaches to management?
 
  A. They adapt well to the changing needs of clients.
   B. They help to protect the organization from attacks from a hostile task environment.
   C. They promote the growth of professionalism.
   D. They result in low staff turnover.


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Jsherida

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Reply #1 on: Jul 6, 2018
Answer to Question 1

C

Answer to Question 2

B


BRWH

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Reply 2 on: Jul 6, 2018
Thanks for the timely response, appreciate it

ghepp

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Reply 3 on: Yesterday
Gracias!

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