Most of us follow our doctor's advice because our doctor has ...

[altibaby]

Most of us follow our doctor's advice because our doctor has ________ power.
 
  A) legitimate
  B) reward
  C) referent
  D) expert
  E) coercive

Question 2

For process conflict to be productive, it must be kept at moderate-to-high levels.
 
  Indicate whether the statement is true or false

[johnharpe]

Answer to Question 1

D
Explanation: D) Expert power is influence wielded as a result of expertise, special skill, or knowledge. As jobs become more specialized, we become increasingly dependent on experts to achieve goals. It is generally acknowledged that physicians have expertise and hence expert power: Most of us follow our doctor's advice.

Answer to Question 2

FALSE
Explanation: Process conflict relates to how the work gets done. For process conflict to be productive, it must be kept low. Intense arguments about who should do what become dysfunctional when they create uncertainty about task roles, increase the time to complete tasks, and lead to members working at cross-purposes.