Author Question: Describe an example (real or fictional) of avoiding as a conflict management approach. Diagnose ... (Read 67 times)

formula1

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Describe an example (real or fictional) of avoiding as a conflict management approach. Diagnose whether the use of avoiding was appropriate to the situation and, if not, what approach would have been preferable.
 
  What will be an ideal response?

Question 2

Compare and contrast the four responses to interpersonal conflict other than collaborating. Also, briefly identify the situation where each response would be most appropriate.
 
  What will be an ideal response?



meryzewe

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Answer to Question 1

Answer: The story should describe a situation when an actor acted with low assertiveness and low cooperativeness in response to a conflict situation. Strong answers incorporate an analysis of the situational factors that determine that appropriateness of the response (i.e., importance of the relationship, importance of the issue, relative power of the actors, and the time sensitivity of the issue).

Answer to Question 2

Answer: (1) Forcing: An attempt to satisfy one's own needs at the expense of the other individual's; (2) Accommodating: Satisfies the other party's concerns while neglecting one's own; (3) Avoiding: Neglects the interests of both parties by sidestepping the conflict or postponing a solution; and (4) Compromising: An intermediate response between assertiveness and cooperativeness; it is an attempt to obtain partial satisfaction for both parties, the proverbial half loaf. Table 4 summarizes the characteristics of the situations where each of these responses is most appropriate.



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