To change a person's ability, the manager should make sure ...

[audie]

To change a person's ability, the manager should make sure resources are available for the job.
 
  Indicate whether the statement is true or false.

Question 2

In her job as customer service representative, Angela is tenacious in her efforts, but her overall performance lacks creativity. Thus, Angela is committed to her job but exhibits low desire.
 
  Indicate whether the statement is true or false.

[Smiles0805]

Answer to Question 1

Answer: TRUE
Explanation: Because Ability= Aptitude x Training x Resources, insufficient resources can negatively affect an employee's ability on the job. Conversely, ensuring adequate resources can greatly increase the employee's ability.

Answer to Question 2

Answer: TRUE
Explanation: Motivation represents an employee's desire and commitment. A person with high commitment but low desire will work persistently but without inspiration and energy.