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Author Question: You have called an employee into your office to discuss his poor performance. How might you start ... (Read 118 times)

tatyanajohnson

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You have called an employee into your office to discuss his poor performance. How might you start the conversation?
 
  A) Nice day, don't you think?
  B) Have you given any thought to doing some quality work here?
  C) We have a problem here, don't we?
  D) Your performance is below average. What do you plan to do about it?
  E) Your output is the lowest in the department. I'm concerned.

Question 2

When using descriptive communication to help modify someone's behavior, what should a person do?
 
  A) First describe reactions to the behavior, describe the behavior, and then suggest an alternative behavior.
  B) First describe the behavior, describe reactions to the behavior, then suggest an alternative behavior.
  C) First discuss the problem, then the alternatives, then decide on a solution.
  D) Describe the behavior, describe why it's a bad behavior, then describe what will happen (the consequences) if the person keeps doing the behavior.


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Jadwiga9

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tatyanajohnson

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Reply 2 on: Jul 6, 2018
Wow, this really help


miss.ashley

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Reply 3 on: Yesterday
Gracias!

 

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