An example of planned change is A) change in organizational ...

[ishan]

An example of planned change is
 
  A) change in organizational strategy.
  B) an economic downturn.
  C) a change in customer demand for the firm's product.
  D) all of the above

Question 2

Building quality into the product rather than relying on quality inspections after the product has already been made reflects a principle of
 
  A) scientific management.
  B) TQM.
  C) MRP.
  D) cross-functional teams.

[joewallace]

Answer to Question 1

A

Answer to Question 2

B