After a few members of the top management of a company resigned after discrimination charges were filed against them, the HR head of the company immediately called for a town hall meeting, even before the news was released publicly.
This meeting aimed to provide all employees with the correct information regarding the situation. In this scenario, the manager was able to control the situation by ________ the rumors.
A) refuting
B) anticipating
C) initiating
D) generating
E) communicating
Question 2
________ are two basic social skills of infancy that serve as basic tools of nonverbal communication for managers.
A) Talking and smiling
B) Smiling and gesturing
C) Gesturing and leaning
D) Smiling and frowning
E) Gesturing and frowning
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