Author Question: Megan is the most likely to suffer from emotional labor when she has to ________. A) work hard, ... (Read 387 times)

stephzh

  • Hero Member
  • *****
  • Posts: 556
Megan is the most likely to suffer from emotional labor when she has to ________.
 
  A) work hard, even on Monday
  B) express her anger frequently throughout the day
  C) sell customers products or services they really do not want
  D) smile frequently at customers who give her a hard time

Question 2

Ben works as an accountant at the headquarters of a fast-food chain. His boss regularly insults him with such comments as, You are the dumbest accountant I ever met, and You could easily be replaced with software.
 
  Ben will most likely experience ________.
  A) psychological distress
  B) Type A behavior
  C) emotional labor
  D) role overload


wfdfwc23

  • Sr. Member
  • ****
  • Posts: 338
Answer to Question 1

D

Answer to Question 2

A



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

Most women experience menopause in their 50s. However, in 1994, an Italian woman gave birth to a baby boy when she was 61 years old.

Did you know?

Coca-Cola originally used coca leaves and caffeine from the African kola nut. It was advertised as a therapeutic agent and "pickerupper." Eventually, its formulation was changed, and the coca leaves were removed because of the effects of regulation on cocaine-related products.

Did you know?

Adults are resistant to the bacterium that causes Botulism. These bacteria thrive in honey – therefore, honey should never be given to infants since their immune systems are not yet resistant.

Did you know?

Cyanide works by making the human body unable to use oxygen.

Did you know?

Though the United States has largely rejected the metric system, it is used for currency, as in 100 pennies = 1 dollar. Previously, the British currency system was used, with measurements such as 12 pence to the shilling, and 20 shillings to the pound.

For a complete list of videos, visit our video library