« previous next »

Author Question: Megan is the most likely to suffer from emotional labor when she has to ________. A) work hard, ... (Read 370 times)

stephzh

  • Hero Member
  • *****
  • Posts: 556
on: Jul 6, 2018
Megan is the most likely to suffer from emotional labor when she has to ________.
 
  A) work hard, even on Monday
  B) express her anger frequently throughout the day
  C) sell customers products or services they really do not want
  D) smile frequently at customers who give her a hard time

Question 2

Ben works as an accountant at the headquarters of a fast-food chain. His boss regularly insults him with such comments as, You are the dumbest accountant I ever met, and You could easily be replaced with software.
 
  Ben will most likely experience ________.
  A) psychological distress
  B) Type A behavior
  C) emotional labor
  D) role overload
Human Relations for Career and Personal Success: Concepts, Applications, and Skills ¦ DuBrin ¦ 11th Edition
Buy Test-Bank


wfdfwc23

  • Sr. Member
  • ****
  • Posts: 338
Reply #1 on: Jul 6, 2018
Answer to Question 1

D

Answer to Question 2

A


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Women are two-thirds more likely than men to develop irritable bowel syndrome. This may be attributable to hormonal changes related to their menstrual cycles.

Did you know?

Carbamazepine can interfere with the results of home pregnancy tests. If you are taking carbamazepine, do not try to test for pregnancy at home.

Did you know?

In 1844, Charles Goodyear obtained the first patent for a rubber condom.

Did you know?

The tallest man ever known was Robert Wadlow, an American, who reached the height of 8 feet 11 inches. He died at age 26 years from an infection caused by the immense weight of his body (491 pounds) and the stress on his leg bones and muscles.

Did you know?

About 80% of major fungal systemic infections are due to Candida albicans. Another form, Candida peritonitis, occurs most often in postoperative patients. A rare disease, Candida meningitis, may follow leukemia, kidney transplant, other immunosuppressed factors, or when suffering from Candida septicemia.

The gaping hole in the destroyer USS Cole, in the port of Aden, Yemen, was the work of suicide bombe The gaping hole in the destroyer USS Cole, in the port of Aden, Yemen, was the work of suicide bombe
Older participants remember more information than younger participants when material has emotional ... Older participants remember more information than younger participants when material has emotional ...
Indentured Labor from Asia Indentured Labor from Asia
Many hunger-relief programs work to provide food aid to needy nations Many hunger-relief programs work to provide food aid to needy nations
Gland #1 (Hard) Picture 2 Gland #1 (Hard) Picture 2
Three queens, fertile females in species that have a reproductive division of labor. Three queens, fertile females in species that have a reproductive division of labor.
Video: Structures that affect circulation - venous return

For a complete list of videos, visit our video library