Max, who sells fine suits at a men's clothier, is likely to ...

[RYAN BANYAN]

Max, who sells fine suits at a men's clothier, is likely to suffer from emotional labor when he
 
  a. finally sells at suit with for over 1,000.
  b. works more than 60 hours per week.
  c. smiles much of the day at customers who make unreasonable
   demands.
   d. listens to the sad stories of customers frequently.

Question 2

All of the following are effective ways that employers reduce workers' compensation costs EXCEPT ________.
 
  A) enforcing safety policies
  B) communicating safety policies
  C) providing classroom training
  D) using appropriate safety equipment

[huda]

Answer to Question 1

c

Answer to Question 2

Answer: C