Author Question: At Disney World, employees use ________ in order to make customers happy on the spot. A) ... (Read 78 times)

Lisaclaire · **on:** Jul 7, 2018

At Disney World, employees use ________ in order to make customers happy on the spot.

A) empowered decision-making
B) top-down decision-making
C) the Delphi technique
D) nonprogrammed decisions-making

Question 2

When making a decision, if an individual is more willing to consider complex solutions based on ambiguous information after carefully studying the data, and enjoys solving problems, his/her decision style is most likely to be:

A) directive.
B) analytical.
C) conceptual.
D) behavioral.