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Author Question: At Disney World, employees use ________ in order to make customers happy on the spot. A) ... (Read 39 times)

Lisaclaire

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At Disney World, employees use ________ in order to make customers happy on the spot.
 
  A) empowered decision-making
  B) top-down decision-making
  C) the Delphi technique
  D) nonprogrammed decisions-making

Question 2

When making a decision, if an individual is more willing to consider complex solutions based on ambiguous information after carefully studying the data, and enjoys solving problems, his/her decision style is most likely to be:
 
  A) directive.
  B) analytical.
  C) conceptual.
  D) behavioral.



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lauravaras

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Answer to Question 1

A

Answer to Question 2

B




Lisaclaire

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Reply 2 on: Jul 7, 2018
YES! Correct, THANKS for helping me on my review


brbarasa

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Reply 3 on: Yesterday
Great answer, keep it coming :)

 

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