Research shows that when it comes to listening: A) most people ...

[fagboi]

Research shows that when it comes to listening:
 
  A) most people are aware of how other people perceive their listening skills.
  B) most managers rate their listening skills as poor.
  C) it is a significant tool that can lead to rapid advancement in organizations.
  D) people listen more closely to upward communication than they do to downward communication.

Question 2

In the HURIER model for active listening, if you do not immediately pass judgment on the message being sent, you are practicing:
 
  A) hearing.
  B) evaluating.
  C) interpreting.
  D) remembering.

[meryzewe]

Answer to Question 1

C

Answer to Question 2

B