Author Question: The actor-observer effect is the tendency to attribute the behavior of others to external causes and ... (Read 53 times)

frankwu

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The actor-observer effect is the tendency to attribute the behavior of others to external causes and to attribute one's own behavior to internal causes.
 
  Indicate whether the statement is true or false

Question 2

What is job satisfaction? What impact does job satisfaction have on an organizations performance?
 
  What will be an ideal response?



uniquea123

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Answer to Question 1

FALSE
Explanation: The actor-observer effect is the tendency to attribute the behavior of others to internal causes and to attribute one's own behavior to external causes.

Answer to Question 2

Job satisfaction refers to how people feel about their jobs. The two-factor theory distinguishes between working conditions (hygiene factors) and the work itself (motivators). Other theories define satisfaction in terms of the discrepancy between what people have and what they want, the job-related information received from co-workers, and the individuals disposition. Although no consistent relationship has been found between individual satisfaction and performance, there is evidence that links job dissatisfaction with voluntary turnover, absenteeism, and lack of organizational citizenship behaviors. Each of these affects organizational performance.



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