Author Question: An organizations structure refers to the formal configuration of individuals and groups with respect ... (Read 116 times)

kellyjaisingh · **on:** Jul 7, 2018

An organizations structure refers to the formal configuration of individuals and groups with respect to the allocation of tasks, responsibilities, and authority within organizations.

Indicate whether the statement is true or false

Question 2

What is organizational citizenship behavior? How can this behavior be promoted in the organization?

What will be an ideal response?

l.stuut · **Reply #1 on:** Jul 7, 2018

Answer to Question 1

TRUE

Answer to Question 2

Employees who are satisfied with their jobs and committed to their organizations are likely to act in ways that go above and beyond the call of duty. Such actions exceed the formal requirements of their jobs. This is known as organizational citizenship behavior. Suggestions for promoting organizational citizenship behavior include:
1 Go out of your way to help others.
2 Be an example of conscientiousness.
3 Fulfill psychological contracts.
4 Make voluntary functions fun.
5 Demonstrate courtesy and good sportsmanship.