Who published the groundbreaking book Principles of Scientific Management in 1911?
A) Elton W. Mayo B) Frank & Lillian Gilbreth C) Frederick Winslow Taylor D) Max Weber
Question 2
The job characteristics model defines ________ as the degree to which a job requires doing
a whole task from beginning to end and ________ as the amount of impact a job is believed to have on others.
A) task identity; task significance B) skill variety; knowledge of results C) autonomy; meaningfulness D) responsibility; feedback