Author Question: Performance management processes in today's modern knowledge-worker age include all the follow ... (Read 81 times)

swpotter12

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Performance management processes in today's modern knowledge-worker age include all the follow aspects except:
 
  (a) employees are empowered to participate in the process, (b) evaluations are future-oriented, (c) the evaluation process involves inspecting for past deficiencies, (d) the process involve on-going two-way feedback.

Question 2

The components of active listening include _____.
 
  a. being non-evaluative, paraphrasing, and reflecting implications
  b. reflecting underlying feelings, inviting further contributions, and using nonverbal responses
  c. a and b
  d. being defensive and using criticism
  e. none of the above



macagn

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Answer to Question 1

c

Answer to Question 2

C



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