Which one of the following is not recommended for dealing with a ...

[roselinechinyere27m]

Which one of the following is not recommended for dealing with a difficult person?
 
  a. Concentrate on we statements.
  b. Concentrate on you statements.
  c. Design an action plan for working with the difficulty.
   d. Listen to the difficult person's proposed solution to the problem.

Question 2

A transformational leader is one who
 
  a. changes from free rein to participative.
  b. helps people and organizations make positive changes.
  c. converts poor performance into good performance.
   d. changes from autocratic to participative.

[Bsand8]

Answer to Question 1

b

Answer to Question 2

b

[roselinechinyere27m]

Thanks for the timely response, appreciate it

[amit]

Gracias!