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Author Question: Which one of the following is not recommended for dealing with a difficult person? a. Concentrate ... (Read 99 times)

roselinechinyere27m

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on: Jul 7, 2018
Which one of the following is not recommended for dealing with a difficult person?
 
  a. Concentrate on we statements.
  b. Concentrate on you statements.
  c. Design an action plan for working with the difficulty.
   d. Listen to the difficult person's proposed solution to the problem.

Question 2

A transformational leader is one who
 
  a. changes from free rein to participative.
  b. helps people and organizations make positive changes.
  c. converts poor performance into good performance.
   d. changes from autocratic to participative.


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Bsand8

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Reply #1 on: Jul 7, 2018
Answer to Question 1

b

Answer to Question 2

b


roselinechinyere27m

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Reply 2 on: Jul 7, 2018
Gracias!

bigsis44

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Reply 3 on: Yesterday
Excellent

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