Negotiators use all of the following types of third-party ...

[DelorasTo]

Negotiators use all of the following types of third-party interventions to overcome an impasse EXCEPT ________.
 
  A) binding arbitration
  B) mediation
  C) fact finding
  D) picketing

Question 2

Which of the following is the best example of informal learning?
 
  a. A worker attends a company training program, while wearing cut-off jeans and a tank top.
  b. The company conducts a training program in a log cabin in the woods.
  c. A worker's supervisor coaches him on how to handle a customer
   complaint.
   d. A worker learns about a productivity suggestion while ordering a
   bagel and coffee in the company cafeteria.

[al]

Answer to Question 1

Answer: D

Answer to Question 2

d