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Author Question: Smith Enterprises seeks to entice one of its star managers to move to Iraq to oversee its ... (Read 18 times)

mckennatimberlake

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on: Jul 7, 2018
Smith Enterprises seeks to entice one of its star managers to move to Iraq to oversee its negotiations for Iraqi oil. The firm will likely need to offer a ________ to a manager's base salary.
 
  A) cost-of-living allowance
  B) bonus
  C) hardship premium
  D) tax equalization adjustment

Question 2

What are product-support services? Why are they important? Illustrate your answer with an example.
 
  What will be an ideal response?
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carojassy25

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Reply #1 on: Jul 7, 2018
Answer to Question 1

C

Answer to Question 2

Product-support services are assistance with operating, maintaining, and/or repairing products for customers. These services can be critical to the sale of related products. For example, Swedish appliance maker AB Electrolux manufactures vacuum cleaners, refrigerators, washing machines, and other appliances under such names as Eureka, Frigidaire, Tappan, and Weed Eater. The firm also has service operations set up to repair those products for consumers who buy them, to provide replacement parts, and so on. The firm's ability to sell its appliances would be harmed substantially if it did not offer these related services.


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