Author Question: Many North American companies have changed dramatically since the 1990s by improving quality and ... (Read 112 times)

yoooooman · **on:** Jul 7, 2018

Many North American companies have changed dramatically since the 1990s by improving quality and reducing costs. This is a direct response to ________.

A) job specialization
B) service orientation
C) global competition
D) organizational downsizing
E) division of work

Question 2

The concept of when we see things solely through our own eyes and within our perspectives is called ________.

A) corporate downsizing
B) parochialism
C) re-engineering
D) cultural diversity
E) acceptance of authority