Many North American companies have changed dramatically since the ...

[yoooooman]

Many North American companies have changed dramatically since the 1990s by improving quality and reducing costs. This is a direct response to ________.
 
  A) job specialization
  B) service orientation
  C) global competition
  D) organizational downsizing
  E) division of work

Question 2

The concept of when we see things solely through our own eyes and within our perspectives is called ________.
 
  A) corporate downsizing
  B) parochialism
  C) re-engineering
  D) cultural diversity
  E) acceptance of authority

[abro1885]

Answer to Question 1

C

Answer to Question 2

B

[yoooooman]

Thanks for the timely response, appreciate it

[FergA]

TYSM