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Author Question: Opezim Plastics has been supplying raw materials to JM Toys for five years. JM Toys has an RFM score ... (Read 194 times)

JGIBBSON

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on: Jul 7, 2018
Opezim Plastics has been supplying raw materials to JM Toys for five years. JM Toys has an RFM score of 545. With reference to the score, how should the sales team at Opezim respond to JM Toys?
 
  A) The sales team should contact JM Toys immediately.
  B) The sales team should let go of JM Toys, for the loss will be minimal.
  C) The sales team should attempt to up-sell more expensive goods to JM Toys.
  D) The sales team should spend more time with JM Toys.

Question 2

Which phase of the customer life cycle categorizes customers according to value and attempt to win back high-value customers?
 
  A) loss/churn
  B) customer acquisition
  C) relationship management
  D) marketing
Using MIS ¦ Kroenke, Boyle ¦ 10th Edition
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mbcrismon

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Reply #1 on: Jul 7, 2018
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
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JGIBBSON

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Reply 2 on: Jul 7, 2018
YES! Correct, THANKS for helping me on my review

kswal303

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

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