Explain the responsibilities of information systems users. ...

[lak]

Explain the responsibilities of information systems users.
 
  What will be an ideal response?

Question 2

Explain the rights of information systems users.
 
  What will be an ideal response?

[Pamela.irrgang@yahoo.com]

Answer to Question 1

Information systems (IS) users have a responsibility to:
 learn basic computer skills;
 learn standard techniques and procedures for the applications you use;
 follow security and backup procedures;
 protect your password(s);
 use computers and mobile devices according to your employer's computer use policy;
 make no unauthorized hardware modifications;
 install only authorized programs;
 apply software patches and fixes when directed to do so;
 when asked, devote the time required to respond carefully and completely to requests for requirements for new system features and functions; and
 avoid reporting trivial problems.

Answer to Question 2

In relation to the IS department, users have a right to:
 have computing resources that allow them to perform their jobs proficiently, reliable network, and Internet services;
 a secure computing environment. The organization should protect user's computer and its files, and a user should not normally even need to think about security;
 participate in requirements meetings for new applications; and
 reliable systems development and maintenance; prompt attention to problems, concerns, and complaints about information services; properly prioritized problem fixes and resolutions; and effective training to use systems to perform their jobs.