[Answered] Using social networking tools to converse with customers is called A) analytical CRM. B) social ...

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Author Question: Using social networking tools to converse with customers is called A) analytical CRM. B) social ... (Read 65 times)

Diane

Hero Member
Posts: 576

on: Jul 7, 2018

Using social networking tools to converse with customers is called

A) analytical CRM.
B) social CRM.
C) operational CRM.
D) PRM.
E) ERM.

Question 2

The collapse of the Eastern block has retarded the growth of a world culture.

Indicate whether the statement is true or false

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cdmart10

Sr. Member
Posts: 332

Reply #1 on: Jul 7, 2018

Answer to Question 1

B

Answer to Question 2

FALSE

Diane

Member
Posts: 576

Reply 2 on: Jul 7, 2018

TYSM

lindahyatt42

Member
Posts: 322

Reply 3 on: Yesterday

Thanks for the timely response, appreciate it

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Author Question: Using social networking tools to converse with customers is called A) analytical CRM. B) social ... (Read 65 times)

Diane

Using social networking tools to converse with customers is called A) analytical CRM. B) social ...

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cdmart10

Using social networking tools to converse with customers is called A) analytical CRM. B) social ...

Diane

lindahyatt42