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Author Question: Using social networking tools to converse with customers is called A) analytical CRM. B) social ... (Read 103 times)

Diane

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on: Jul 7, 2018
Using social networking tools to converse with customers is called
 
  A) analytical CRM.
  B) social CRM.
  C) operational CRM.
  D) PRM.
  E) ERM.

Question 2

The collapse of the Eastern block has retarded the growth of a world culture.
 
  Indicate whether the statement is true or false


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cdmart10

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Reply #1 on: Jul 7, 2018
Answer to Question 1

B

Answer to Question 2

FALSE


Diane

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Reply 2 on: Jul 7, 2018
Thanks for the timely response, appreciate it

lkanara2

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Reply 3 on: Yesterday
Excellent

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