This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: SFA modules in CRM systems would provide tools for A) assigning and managing customer service ... (Read 109 times)

Ebrown

  • Hero Member
  • *****
  • Posts: 567
on: Jul 7, 2018
SFA modules in CRM systems would provide tools for
 
  A) assigning and managing customer service requests.
  B) capturing prospect and customer data.
  C) identifying profitable and unprofitable customers.
  D) managing sales prospect and contact information.
  E) employee performance management.

Question 2

Today, many business firms continue to operate their legacy systems that meet a business need and would be costly to replace.
 
  Indicate whether the statement is true or false


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

Jody Vaughn

  • Sr. Member
  • ****
  • Posts: 344
Reply #1 on: Jul 7, 2018
Answer to Question 1

D

Answer to Question 2

TRUE


Ebrown

  • Member
  • Posts: 567
Reply 2 on: Jul 7, 2018
Thanks for the timely response, appreciate it

Chelseyj.hasty

  • Member
  • Posts: 319
Reply 3 on: Yesterday
Great answer, keep it coming :)

« previous next »
 

Did you know?

Although the Roman numeral for the number 4 has always been taught to have been "IV," according to historians, the ancient Romans probably used "IIII" most of the time. This is partially backed up by the fact that early grandfather clocks displayed IIII for the number 4 instead of IV. Early clockmakers apparently thought that the IIII balanced out the VIII (used for the number 8) on the clock face and that it just looked better.

Did you know?

In 1835 it was discovered that a disease of silkworms known as muscardine could be transferred from one silkworm to another, and was caused by a fungus.

Did you know?

There used to be a metric calendar, as well as metric clocks. The metric calendar, or "French Republican Calendar" divided the year into 12 months, but each month was divided into three 10-day weeks. Each day had 10 decimal hours. Each hour had 100 decimal minutes. Due to lack of popularity, the metric clocks and calendars were ended in 1795, three years after they had been first marketed.

Did you know?

Sildenafil (Viagra®) has two actions that may be of consequence in patients with heart disease. It can lower the blood pressure, and it can interact with nitrates. It should never be used in patients who are taking nitrates.

Did you know?

Medication errors are three times higher among children and infants than with adults.

Root Systems of Eudicots and Monocots Root Systems of Eudicots and Monocots
Organ systems of the body with major functions. Organ systems of the body with major functions.
This modified model of Easton’s systems theory puts government decision makers as the source of pol This modified model of Easton’s systems theory puts government decision makers as the source of pol
Types of Health Insurance Service Coverage Types of Health Insurance Service Coverage
Remove all jewelry before performing service work on any vehicle. Remove all jewelry before performing service work on any vehicle.
Blood pressure is controlled by the cardiovascular and kidney systems Blood pressure is controlled by the cardiovascular and kidney systems
Video: Chemical Equilibrium between N2O4 (colorless gas) and NO2 (brown gas)

For a complete list of videos, visit our video library