Which of the following is a difference between strategic-level and operational-level decision making?
A) Strategic-level decisions involve regular interactions with customers, unlike operational-level decision making.
B) Unlike operational-level decision making, strategic-level decision making mostly deals with routine transactions.
C) Unlike operational-level decisions, strategic-level decisions follow predetermined policies and procedures and are programmed in nature.
D) The business intelligence needed to make decisions is less structured at the strategic level than at the operational level.
Question 2
Government action can influence how Porter's five forces operate in industries.
Indicate whether the statement is true or false
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