This topic contains a solution. Click here to go to the answer

Author Question: Which of the following is the reason why speech data is gaining importance in call centers? A) It ... (Read 130 times)

fbq8i

  • Hero Member
  • *****
  • Posts: 527
Which of the following is the reason why speech data is gaining importance in call centers?
 
  A) It holds no patterns and therefore requires no analysis.
  B) It can be optimized and stored in lesser storage capacities than text data.
  C) Every individual has the same vocal pattern; therefore, it requires no analysis.
  D) The analysis of the tone of voice and tempo reveals valuable information.

Question 2

Describe the features of the reporting process.
 
  What will be an ideal response?



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

wuly

  • Sr. Member
  • ****
  • Posts: 327
Answer to Question 1

D

Answer to Question 2

Reporting applies simple operations to reveal patterns in the data. The analysis of the data is modest: Data are sorted and grouped, and simple totals and averages are calculated using operations such as sorting, grouping, and summing. Reporting applications use four basic operations: sorting, filtering, grouping, and calculating.




fbq8i

  • Member
  • Posts: 527
Reply 2 on: Jul 7, 2018
YES! Correct, THANKS for helping me on my review


steff9894

  • Member
  • Posts: 337
Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

 

Did you know?

The average human gut is home to perhaps 500 to 1,000 different species of bacteria.

Did you know?

Most fungi that pathogenically affect humans live in soil. If a person is not healthy, has an open wound, or is immunocompromised, a fungal infection can be very aggressive.

Did you know?

Drug-induced pharmacodynamic effects manifested in older adults include drug-induced renal toxicity, which can be a major factor when these adults are experiencing other kidney problems.

Did you know?

The senior population grows every year. Seniors older than 65 years of age now comprise more than 13% of the total population. However, women outlive men. In the 85-and-over age group, there are only 45 men to every 100 women.

Did you know?

Illicit drug use costs the United States approximately $181 billion every year.

For a complete list of videos, visit our video library