Questions in interviews and on questionnaires that have no ...

[jace]

Questions in interviews and on questionnaires that have no pre-specified answers are:
 
  A) nonspecific questions.
  B) closed-ended questions.
  C) open-ended questions.
  D) investigative questions.
  E) exploratory questions.

Question 2

Application software maintenance, new software and hardware leases, and incremental communications are examples of:
 
  A) recurring costs.
  B) one-time costs.
  C) incremental costs.
  D) frequent costs.
  E) consumable costs.

[maya.nigrin17@yahoo.com]

Answer to Question 1

C
Explanation: C) Open-ended questions are usually used to probe for information when you cannot anticipate all possible responses or when you do not know the precise question to ask.
CL

Answer to Question 2

A
Explanation: A) A recurring cost refers to a cost resulting from the ongoing evolution and use of the system.
CL