Important EC issues include A) time and place. B) liability. ...

[Charlie]

Important EC issues include
 
  A) time and place.
  B) liability.
  C) defamation.
  D) all of the above.

Question 2

Which of the following refers to a customer engagement strategy in support of companies' defined goals and objectives toward optimizing the customer experience and where success requires a focus on people, processes, and technology associated with
 
  customer touchpoints and interactions?
  A) People Across Nations (PAN)
  B) Social Customer Relationship Management (SCRM)
  C) Social Academy of Customers Unite (SACU)
  D) Society, Community, Customers (SCC)

[juiceman1987]

Answer to Question 1

D

Answer to Question 2

B

[Charlie]

Thanks for the timely response, appreciate it

[milbourne11]

Excellent