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Author Question: Important EC issues include A) time and place. B) liability. C) defamation. D) all of the ... (Read 145 times)

Charlie

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on: Jul 7, 2018
Important EC issues include
 
  A) time and place.
  B) liability.
  C) defamation.
  D) all of the above.

Question 2

Which of the following refers to a customer engagement strategy in support of companies' defined goals and objectives toward optimizing the customer experience and where success requires a focus on people, processes, and technology associated with
 
  customer touchpoints and interactions?
  A) People Across Nations (PAN)
  B) Social Customer Relationship Management (SCRM)
  C) Social Academy of Customers Unite (SACU)
  D) Society, Community, Customers (SCC)


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juiceman1987

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Reply #1 on: Jul 7, 2018
Answer to Question 1

D

Answer to Question 2

B


Charlie

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Reply 2 on: Jul 7, 2018
Thanks for the timely response, appreciate it

laurnthompson

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Reply 3 on: Yesterday
Great answer, keep it coming :)

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