Which skill emphasizes that communication becomes clear through ...

[segrsyd]

Which skill emphasizes that communication becomes clear through the use of techniques such as restating and questioning?
 
  a. clarifying
  b. confronting
  c. commenting
  d. attending

Question 2

In an effort to control health care costs, measures were taken to restrict the amount of monies paid to a predetermined fixed amount for Medicare Part A services. This measure is called:
 
  a. DRG. c. PPS.
  b. RBRVS. d. PPD.

[coyin]

Answer to Question 1

A
The communication skill of clarifying involves techniques to ensure that the communication message was clear and received correctly. Clarifying involves the use of restating and questioning which can be used in responding as well as clarifying the content of the message.

Answer to Question 2

C
The Tax Equity and Fiscal Responsibility Act, passed in 1982, mandated the Prospective Payment
System (PPS) to control health care costs. PPS is a method of reimbursement based upon a
predetermined fixed amount. DRGs are diagnosis-related groups. The RBRVS (Resource-Based
Relative Value Scale) is a cost containment measure to determine payments made for Medicare Part B
services. PPD is a tuberculosis skin test.