Author Question: Among the following, which defines the process for determining health care worker information ... (Read 11 times)

meagbuch · **on:** Jul 7, 2018

Among the following, which defines the process for determining health care worker information systems training needs? Select all that apply.

1. User classes are used to refine the types of training courses needed for system implementation.
2. End-users are identified and grouped by job class responsibilities.
3. Training needs of each job class are determined according to what functions each end-user will perform.
4. Training is delivered based upon what administrators decide to automate first.
5. User class is defined and categorized as the personnel who perform similar functions.

Question 2

Which of the following discourages family-focused chronic illness care?

1. Thinking family
2. Adequate nurse staffing
3. Time constraints
4. Human connections

aham8f · **Reply #1 on:** Jul 7, 2018

Answer to Question 1

1,2,3,4,5
Rationale: End-users are identified and grouped by job class responsibilities. The training needs of each job class are determined according to what functions each will perform. Professional skill level does not determine training needs. Administrators decide what applications or modules will be automated first and end-user training is delivered based upon these decisions. User classes are defined as the personnel who perform similar functions. User classes refine the types of training classes needed for implementation.

Answer to Question 2

3

Feedback
1 Thinking family reminds the nurse that all family members are influenced by a chronic illness.
2 Adequate staffing allows time for effective family-focused care.
3 Adequate time is required for the nurse to share the chronic health experience with the family.
4 Human connections lead to attentive and effective communication.