Which are reasons for planned change?
1 . Chance to do something new and innovative
2 . Should be implemented only to change unproductive environments
3 . Resistance to change should be expected as a natural part of the change process
4 . Technical changes encounter more resistance than changes that are perceived as social
A) 1, 2
B) 1, 3
C) 2, 4
D) 3, 4
Question 2
In the past, health care organizations viewed nursing services as primarily a(n) ____.
a. Acute care asset
b. Expense
c. Reimbursement tool
d. Revenue generator