In working with Cheryl, her mentor suggests that it is really important for Cheryl to engage in self-appraisal and to know her strengths. This observation is based on an understanding that:
a. Self-confidence comes automatically out of leading.
b. Self-confidence requires constant self-affirmation of strengths.
c. There is little external motivation and af-firmation in leadership.
d. Supervisors of leaders rarely provide feedback.
Question 2
During a discussion of concern about approaches used with aggressive patients in the Emergency Department, several staff members express concern for their safety. As a leader, the nurse man-ager should:
a. Look directly at speakers and acknowl-edge their comments.
b. Promise to implement each suggestion that is made.
c. Implement the idea that receives the most discussion.
d. Listen but implement the plan that she had in mind before the discussion began.