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Author Question: A colleague frequently forwards funny e-mails to everyone on her contact list. The nurse manager ... (Read 79 times)

Mr3Hunna

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A colleague frequently forwards funny e-mails to everyone on her contact list. The nurse manager does not have time to look at the e-mails and is aggravated when they appear.
 
  How should the manager handle this situation? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Standard Text: Select all that apply. 1. Set the e-mail filter to divert the messages to a spam folder.
  2. Tell the sender that the manager is not allowed to get personal e-mails at work.
  3. Forward the e-mails back to the sender.
  4. Send the colleague an e-mail that reads, Stop wasting my time with these e-mails.
  5. Delete the messages without opening them.

Question 2

A nurse says, At last I feel like I am beginning to harvest some of the benefits of my career. I love sharing what I have learned with the new generation of nurses.
 
   Someone hearing this statement would interpret it to mean the nurse has likely practiced for at least ______ years. Standard Text: Fill in the blank(s) with correct word



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alexisweber49

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Answer to Question 1

1,2,4,5
Rationale 1: If the e-mail can be filtered so that the recipient only has to look at them if desired, they are not as aggravating.
Rationale 2: Using a corporate policy to explain reluctance to get these e-mails will save face for the sender and the recipient.
Rationale 3: This action takes time and is rude.
Rationale 4: Unless the colleague is a dear friend, this e-mail is confrontational and may unnecessarily embarrass the colleague. It may also damage a working relationship.
Rationale 5: There is no rule that says that all messages have to be opened. When the message appears, delete it.
Global Rationale:

Answer to Question 2

30
Rationale : The harvest phase of a nursing career often comes after the nurse has practiced for 30 years.
Global Rationale:





 

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