Author Question: The nurse manager evaluates the nurses performance as below average. Which strategy will facilitate ... (Read 29 times)

jjjetplane · **on:** Jul 8, 2018

The nurse manager evaluates the nurses performance as below average. Which strategy will facilitate improvement in this concern?

1. Document the behavior on the nurses performance evaluation.
2. Identify all steps needed to correct the problem in a detailed manner.
3. Meet with the nurse at regular intervals to reevaluate performance.
4. Give specific directions to the nurse on ways to improve performance.

Question 2

The nurse manager identifies a minor problem with the way a staff nurse documents client care. The manager meets with the nurse and discusses the issue, but does not issue a warning. What is the manager's next action?

1. Report the meeting to human resources.
2. Enlist the aid of a more experienced nurse to help monitor the documentation.
3. Record the specific behavioral steps discussed for future reference.
4. Tell the nurse that failure to comply with steps discussed will result in a written warning.

tofugiraffe · **Reply #1 on:** Jul 8, 2018

Answer to Question 1

3
Explanation: 1. Follow-up communication determines the outcome of the nurse managers instruction and
facilitates feedback to the receiver. Documenting the behavior is incorrect because
documentation does not necessarily mean the employee understands the steps needed to
improve performance. Identifying all steps is incorrect because clear, concise instructions
promote understanding. Giving specific directions to the nurse is incorrect because direction
giving is not, in itself, a method of effective communication.

Answer to Question 2

3
Rationale 1: There is no need to report the meeting to human resources.
Rationale 2: Involving another nurse is not professional.
Rationale 3: Even when the discussion does not lead to a formal warning, the manager should record the specific behavioral steps discussed with the nurse for future reference. If there is absolutely no record of what was said, the manager may forget and be unable to evaluate the nurse's progress.
Rationale 4: Telling the nurse that a warning may occur is a threat and could negate the atmosphere of trust established by the meeting.
Global Rationale: