Answer to Question 1
2
Explanation: 1. A manager is hired to implement tasks to meet the organizational needs. In order to best
change behaviors, the manager must convince the staff of the value of the organizational goal.
All other answers are correct, but are not most important. After the staff buys into the goals,
the manager can plan activities, implement the plan, and evaluate the outcomes.
Answer to Question 2
1,2,3
Rationale 1: Collaboration and work sharing are more closely identified with systems theory.
Rationale 2: In the classical approach, work is divided into departments and specialties.
Rationale 3: Standardization is a means of control of work, which is common in the classical organizational approach.
Rationale 4: Specialization of labor is a common finding in classical theory.
Rationale 5: Chain of command and line authority are characteristic of classical theory.
Global Rationale: