The house supervisor is instructing new nurse managers on ...

[mckennatimberlake]

The house supervisor is instructing new nurse managers on positive managerial skills. Teaching has been effective if the house supervisor hears which comment?
 
  1. There is no way I am leaving my door open for the staff to come in whenever.
  2. I expect my staff to be on time every day to work, without exceptions.
  3. I will help my staff whenever they might need an extra hand with something.
  4. I wont call in my on-call person until I absolutely have no other choice.

Question 2

The nurse manager has established a program that recognizes a different staff member each month for contributions to client care. As a result, overall staff productivity and the number of client compliments have increased.
 
  This is an example of which concept of organizational theory? 1. Span of control
  2. Line authority
  3. Hawthorne effect
  4. Adhocracy

[welcom1000]

Answer to Question 1

3
Explanation: 1. Offering assistance when needed helps raise morale and foster a positive work environment.
This in turn will affect the overall success of the organization. The others do not and would
require further instruction.

Answer to Question 2

3
Rationale 1: Span of control is the number of persons a manager can effectively supervise.
Rationale 2: Line authority is a linear hierarchy through which activity is directed.
Rationale 3: The Hawthorne effect is the tendency of people to perform as expected because of special attention.
Rationale 4: Adhocracy is a fluid structure in which management, staff, and experts work together on teams.
Global Rationale:

[mckennatimberlake]

Wow, this really help

[juliaf]

Thanks for the timely response, appreciate it