The medical center quality improvement director issues a report ...

[vicky]

The medical center quality improvement director issues a report on the opportunity costs of errors occurring in the organization. Which situation would be included in this report? Select all that apply.
 
  1. A patient sustained a fracture when he falls after being incorrectly restrained.
  2. A laboratory test must be repeated because the technician ran the specimen incorrectly.
  3. A medicine error necessitates that the patient be dialyzed.
  4. The patient says, A nurse nearly let me die, so I don't trust nurses anymore.
  5. The physician enters discharge orders incorrectly and the patient spends another day in the hospital.

Question 2

The chief nurse executive of a hospital is often responsible for supervising nurses that do not work only in nursing services. In which other departments might these nurses work? Select all that apply.
 
  1. Diagnostic procedures
  2. Finance and budget
  3. Material and resource management
  4. Infection control
  5. Infusion therapy

[smrerig]

Answer to Question 1

2, 3
Explanation: 1. This is an instance of costs being increased because of a complication (fracture) due to error.
2. Opportunity costs occur when repeat diagnostic tests are required or interventions are needed to counteract adverse drug events.
3. Opportunity costs occur when repeat diagnostic tests are required or interventions are needed to counteract adverse drug events.
4. This statement reveals a patient's loss of trust in the healthcare system and its providers. This is a different critical concern.
5. This is an instance of costs being increased because of lack of communication or communication error.

Answer to Question 2

1, 4, 5
Explanation: 1. Nurses often work in areas such as endoscopy, which is a diagnostic procedure.
2. Nurses should be well aware of the issues and concepts in finance and budget, but are generally not employed in that specific department.
3. Nurses should be well aware of the issues and concepts in material and resource management, but are generally not employed in that specific department.
4. Nurses are very involved in the infection control department, with a nurse often serving as the department head.
5. Nurses are very involved in the infusion therapy department, with nurses often serving as those who start and manage IV therapy.

[vicky]

Excellent

[zacnyjessica]

TYSM