Horizontal conflict in the workplace is observed with which of ...

[littleanan]

Horizontal conflict in the workplace is observed with which of the following situations?
 
  a. Discussion with the manager before esca-lation occurs
  b. Refusing to work on day off
  c. Sharing views on patient care
  d. Withholding information that will under-mine the ability to perform his job

Question 2

When analyzing the sources for conflict, the nurse manager may identify which of the following as one of the most likely sources?
 
  a. Different attitudes
  b. Different facts or perception of the event
  c. Different incomes
  d. Different ages

[zoeyesther]

Answer to Question 1

ANS: D
Withholding of information that can affect one's ability to perform professionally is a form of horizontal violence. The other options are not seen as part of horizontal conflict.

Answer to Question 2

ANS: B
The differences in the facts or perception of the facts of the event may be a source of the con-flict. The other options are not usually the source of conflict.