Author Question: Explain and provide a workplace example for each of the following communication situations: oral ... (Read 22 times)

colton

  • Hero Member
  • *****
  • Posts: 627
Explain and provide a workplace example for each of the following communication situations: oral communication in downward flowing direction; written communication in upward flowing direction; and non-verbal communication in lateral flowing direction
 
  .
  What will be an ideal response?

Question 2

________ and ________ people are more likely to assert themselves in group situations.
 
  A) Sociable; manipulative
  B) Sociable, dominant
  C) Stern; manipulative
  D) Stern; dominant
  E) Sociable; withdrawn


mjenn52

  • Sr. Member
  • ****
  • Posts: 351
Answer to Question 1

Communication that flows from one level of a group or organization to a lower level is downward communication. When a sales manager holds a sales meeting to explain new products or to motivate the team he is using downward flowing oral communication.
Upward communication flows to a higher level in the group or organization. It's used to provide feedback to higher-ups, inform them of progress toward goals, and relay current problems. A monthly status report from a project manager sent to his department director is an example of upward flowing written communication.
When communication takes place among members of the same work group, members of work groups at the same level, managers at the same level or any other horizontally equivalent workers, we describe it as lateral communication. Nonverbal communication includes body movements, the intonations or emphasis we give to words, facial expressions, and the physical distance between the sender and receiver. When two programmers confer on the best way to crack a code for a common project, they are engaging in oral lateral communication. If one of them shows a puzzled face, or raises an eyebrow at the other's suggestion that is an example of non-verbal lateral communication.

Answer to Question 2

B
Explanation: B) Sociable and dominant people are more likely to be extroverted, which might result in their becoming leaders.



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question


 

Did you know?

Chronic marijuana use can damage the white blood cells and reduce the immune system's ability to respond to disease by as much as 40%. Without a strong immune system, the body is vulnerable to all kinds of degenerative and infectious diseases.

Did you know?

Most strokes are caused when blood clots move to a blood vessel in the brain and block blood flow to that area. Thrombolytic therapy can be used to dissolve the clot quickly. If given within 3 hours of the first stroke symptoms, this therapy can help limit stroke damage and disability.

Did you know?

HIV testing reach is still limited. An estimated 40% of people with HIV (more than 14 million) remain undiagnosed and do not know their infection status.

Did you know?

The horizontal fraction bar was introduced by the Arabs.

Did you know?

Long-term mental and physical effects from substance abuse include: paranoia, psychosis, immune deficiencies, and organ damage.

For a complete list of videos, visit our video library