Author Question: A nurse has identified glaring inefficiencies in the way that care is organized on a medical unit. ... (Read 32 times)

fox · **on:** Jul 8, 2018

A nurse has identified glaring inefficiencies in the way that care is organized on a medical unit. Which of the following tasks will this nurse perform if he or she is to act as a change agent?

A) Informing others about the need for change
B) Ensuring that others comply with any change that is implemented
C) Establishing punishments and rewards to foster compliance with change
D) Evaluating the long-term outcomes associated with change

Question 2

Kurt Lewin's force-field theory of change is one of the most widely accepted and remains in current use today. The central concepts of this theory of change include

A) the forces that govern intrinsic and extrinsic motivation.
B) the relationship between driving forces and restraining forces.
C) the forces of resilience and inertia in an organization.
D) the relationship between the will for change and the ability to effect change.

anyusername12131 · **Reply #1 on:** Jul 8, 2018

Answer to Question 1

Ans: A
A change agent is the person who seeks to create change and is responsible for
facilitating the change process with others. Having gathered data, identified the problem, and
decided that change is needed, the change agent sets about making others aware of the need for
change. A change agent is not necessarily involved with evaluating a change or ensuring
compliance.

Answer to Question 2

Ans: B
According to Lewin, change requires an imbalance between the forces that call for
changethe driving forces, which push the system toward change and the restraining forces that
pull the system away from change. Lewin does not explicitly address the issues of motivation,
inertia, resilience, and will for change.