Which represents the greatest potential barrier to effective ...

[justinmsk]

Which represents the greatest potential barrier to effective communication?
 
  1. The nurse gives discharge instructions to a couple in their early 80s.
   2. The nurse manager hires a new nurse originally from the Philippines.
   3. The emergency nurse receives a client via ambulance transferred for confusion.
   4. The nurse obtains an admission history from the parents of an adopted child.

Question 2

A nurse has just attended a conference, and is expected to present the highlights to colleagues. As an inexperienced speaker, this nurse is practicing her speech delivery.
 
  Which statement indicates a lack of understanding how easily this communication could be distorted?
 
   1. I know I can better connect with my audience with good eye contact.
   2. If I repeat a complicated point in another way, comprehension can be improved.
   3. The topic is not complicated, so I don't have to worry about misunderstanding.
   4. If I know the background of the audience, it can help me tailor the content.

[GCabra]

Answer to Question 1

Answer: 3

Rationale: Communication will be most affected by the confusion of the client, because the nurse cannot be sure of anything the client communicates. Just because a person is adopted, elderly, or originally from another country does not automatically represent a communication barrier.

Answer to Question 2

Answer: 3

Rationale: It does not matter how uncomplicated the topic is; misunderstandings and distortions can still occur. Eye contact, repeating the message, and tailoring the message can all assist in keeping the message clear.